News Details

(CITRA): Agentic AI Opens New Horizons for Innovation and the Development of Technological Solutions

07 Oct 2026

The Chairman of the Board of the Communication and Information Technology Regulatory Authority (CITRA), Dr. Khaled Al-Zamel, emphasized the importance of the responsible adoption of agentic artificial intelligence technologies, which can support innovation, develop technological solutions that serve society, and enhance the capabilities of national talent.

Dr. Al-Zamel made the remarks in his speech during the launch of The Agentic AI Experience 2026, organized by ETLAQ, focusing on practical applications of agentic AI, with the participation of Zain Kuwait and the Sabah Al-Ahmad Center for Giftedness and Creativity.

He said that artificial intelligence has become capable of assisting with tasks that require multiple steps, starting with searching for and analyzing information and extending to using applications and completing specific functions.

He explained that agentic AI is based on systems that are given a specific objective and provided with the necessary tools and permissions to carry out tasks, while their results remain subject to human oversight. He noted that major global companies announced tools last September that enable users to build applications and connect them to organizational data, creating broader opportunities for entrepreneurs and innovators to experiment with and develop their ideas and solutions.

Dr. Al-Zamel said that CITRA's role in this field involves regulating information technology services, protecting users, and safeguarding their privacy and data. He pointed out that agentic AI may gain access to user information and perform actions on their behalf, making it essential to clearly define its permissions and establish responsibility for its actions.

He added that CITRA contributes through data protection frameworks and AI ethics guidelines to promote the responsible adoption of these technologies, in coordination with relevant authorities. He expressed his hope of seeing local talent develop solutions that serve society and carry Kuwait's name to broader horizons of global competitiveness.

For his part, U.S. Chargé d'Affaires to Kuwait Stephen Butler affirmed the U.S. Embassy's support for the program, describing it as a direct investment in the capabilities of Kuwaiti youth and the future of the national economy.

Butler said that modern AI systems are no longer limited to answering questions; they are now capable of planning, making decisions, taking actions, and completing tasks. This is opening new areas for creativity in science, medicine, and various other sectors.

He explained that the five-week program will equip Kuwaiti youth with the skills needed to understand and use these tools, describing it as an investment in the next generation of innovators and entrepreneurs who will help shape Kuwait's digital future.

He also emphasized that the United States seeks to be a partner to Kuwait in technology, contributing to skills development and strengthening ties that support the growth of the digital economy and the objectives of New Kuwait Vision 2035. He highlighted the importance of investing in human capital to support economic diversification.

Meanwhile, Zain Kuwait CEO Nawaf Al-Ghrabally said in his speech that AI technologies offer companies opportunities to increase efficiency, reduce costs, and streamline procedures, while stressing the need to preserve the human element and corporate culture as essential factors for success.

Al-Ghrabally added that Zain views AI as a tool that supports people rather than replaces them. He called on participants to start with real-world challenges, develop solutions using the skills acquired through the program, and measure the value those solutions create.

He emphasized the importance of data as the foundation of AI applications, explaining that organizations must protect their data, maintain data sovereignty, and prepare it for effective use. Zain's role, he said, is to provide the infrastructure, technology platforms, and data platforms required for this purpose.

He also stressed the importance of observing ethical standards and defining clear boundaries for AI use, as well as considering its impact on organizational culture, emphasizing that values and ethical principles should come before the use of technological tools.

For his part, Nida Al-Deihani, Director General of the Sabah Al-Ahmad Center for Giftedness and Creativity, said that the center, one of the centers of the Kuwait Foundation for the Advancement of Sciences, launched a strategy this year focused on supporting talent through technological capacity building and strengthening innovation pathways.

Al-Deihani added that the program brings these two areas together by enabling participants to use AI tools while supporting promising young entrepreneurs and innovators. He explained that the center provides services including idea development, acceleration of existing projects, legal support, and prototype development.

Meanwhile, engineer Khaled Al-Zanki, the initiative's founder, said that agentic AI is not limited to chatbots but is based on a system of specialized agents that work together to achieve specific goals and tasks.

Al-Zanki explained that the effectiveness of such systems depends on the skills and data used to train the agents. He noted that the program aims to empower people from non-technical backgrounds with the skills necessary to build and use these systems.

He added that AI was also used in the program's application process to evaluate and classify applications, followed by personal interviews to select 40 participants to join the program.​


Search News

Title/Body
From
Select a date from the calendar.
To
Select a date from the calendar.
news

CITRA Delegation Visits "Taihan Kuwait" Fiber Optic Cable Factory

news

32nd Meeting of the Committee of Undersecretaries of Posts and Telecommunications of the Gulf Cooperation Council States

news

CITRA Discusses the Latest Developments of the Google Cloud Data Centers Project and Related Infrastructure