• Service Rate 1 from 1 users

  • Service Usage: 1   Times

Cancel Fixed & Mobile

About the service

​The cancellation service of authorization for the use of wireless devices and frequencies for fixed and mobile radio services​.

  • 1

    STEP 1Receive the service request 

  • 2

    STEP 2Review the request 

  • 3

    STEP 3Customer notification

Required Documents
  • Official letter addressed to CITRA to cancel authorization of devices, frequencies and pledge for not using or selling or renting cancelled devices without CITRA approval.
  • Official letter from original seller to CITRA to remove programming and frequencies of cancelled devices.

  • List of serial numbers of all canceled devices and attach their own permits.

  • Removal of antenna tower(s) and notify CITRA if applicable.

  • Attach a certificate of los from Ministry of Interior in case of loss of devices.​

Service Fee

  • ​Not applicable


3 Business days

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